Structured Content Design Workflow

Over the last several years I’ve become an ardent advocate of “structured content design.” This is the process of designing digital resources (like websites and apps) from the content out, as opposed to creating interaction and visual design first, then shoehorning the content into it right before (or right after) launch. A structured content approach to digital work has a number of advantages over typical “interface first” processes: ... continue reading

Site Maps & Connected Content

At the IA Summit earlier this year I had the pleasure of chatting with the brilliant and affable Carrie Hane over lunch about structured content, prototyping, and connected data approaches to IA. One of the things that had us both in a bit of a quandary was what to do about “the site map.” Being an “organizer,” that neat hierarchy of tidy boxes and connections has a lot of appeal. And clients love them: they get to see where all their stuff goes! But when designing large scale digital content organization systems (you know, “websites”) for dynamic, evolving collections of content, creating that map of “where everything goes” seems to have become, in equal measures, increasingly laborious, and increasingly short lived. ... continue reading

Prototyping Information Architecture

Here is a video and complete transcript of my 2018 Information Architecture Summit talk on prototyping information architecture with dynamic content, “Prototyping Information Architecture,” delivered in March 2018 in Chicago. ... continue reading

Language Arts for the Lizard Brain

Here are the slides and a complete transcript of my 2017 Information Architecture Summit talk on language, cognition, and vocabulary design, delivered this March in Vancouver, BC. This is the latest iteration of a topic I first presented at Taxonomy Bootcamp in Washington, DC in November 2016. ... continue reading

Designing for the Human Scale

This last February I had the honor of giving the opening keynote at World IA Day in Zurich, Switzerland. Here are the slides and a complete transcript of my talk, “Designing for the Human Scale.” ... continue reading