I help mission-driven organizations create sustainable content ecosystems that are easy to understand and pleasant to use.
I work with organizations of all sizes to untangle prickly information architecture and content design problems.
For thirteen years and counting clients have trusted me to help them understand and articulate challenging information contexts and be their hands-on, collaborative partner in developing resilient, outcome-focused solutions that communicate complexity clearly and align business and user goals.
"It was an absolute pleasure working with Andy as he provided us with an expert review of the web platform, with actionable next steps and clear guidance throughout."
Jack Fisher, Technical Officer World Health Organization
"Andy facilitated much more than a re-architecting of our website. He’s catalyzed a re-thinking of our entire approach to communications in a networked world."
Miriam Bartha, Associate Director Simpson Center for the Humanities
Latest Insights
AI Supported Taxonomy Term Generation
An example workflow for coordinating LLMs and text analytics to generate topic tags for an article collection
Perspective | December 4, 2024Taxonomy Boot Camp 2024 Themes & Takeaways
Summary of the top themes and insights from the 2024 Taxonomy Boot Camp conference in Washington DC
Featured Client Work
WHO Knowledge Action Portal
I helped the World Health Organization assess and develop an improvement road map for their non-communicable diseases prevention platform.
Case StudySeattle Children's Hospital
I helped Seattle Children's redesign their website global navigation and home page to better meet the needs of their users, their content, and their business.