Your content operations are the coordinated ensemble of people, processes, and technology you use to plan, create, publish, measure, and manage content. If your organization creates content, you already have an approach to content operations: it's either working toward your goals, or it's working against them.

For fifteen years and counting clients have trusted me to help them understand and articulate challenging information contexts and be their hands-on, collaborative partner in developing effective, goal-driven solutions. Since 2016 I've worked directly with clients and strategic partners to orchestrate and launch resilient, outcome-based approaches for creating and managing content online.