Site Maps & Connected Content

At the IA Summit earlier this year I had the pleasure of chatting with the brilliant and affable Carrie Hane over lunch about structured content, prototyping, and connected data approaches to IA. One of the things that had us both in a bit of a quandary was what to do about “the site map.” Being an “organizer,” that neat hierarchy of tidy boxes and connections has a lot of appeal. And clients love them: they get to see where all their stuff goes! But when designing large scale digital content organization systems (you know, “websites”) for dynamic, evolving collections of content, creating that map of “where everything goes” seems to have become, in equal measures, increasingly laborious, and increasingly short lived. ... continue reading

Structured Content Design Workflow

Over the last several years I’ve become an ardent advocate of “structured content design.” This is the process of designing digital resources (like websites and apps) from the content out, as opposed to creating interaction and visual design first, then shoehorning the content into it right before (or right after) launch.

A structured content approach to digital work has a number of advantages over typical “interface first” processes: ... continue reading